SHIPPING
Orders placed will be shipped within 2-3 business days from our studio located in Melbourne, Victoria.
All domestic orders are shipped via Australia Post.
Please note that shipping delays may occur during new release periods, sale periods and public holidays.
Please ensure delivery address are correct before checking out as we unable to make any changes once your order has been processed and shipped.
We hold no responsibility for incorrect delivery details, items lost, stolen or damaged in the post.
DOMESTIC SHIPPING RATES
All domestic orders are sent via Australia Post.
$10 Standard (3-7 days)
$15 Express (1-3 days)
INTERNATIONAL SHIPPING
All international orders are sent via DHL Express (5-10 days).
All international shipping fees are calculated upon checkout, including duties and taxes.
RETURNS & EXCHANGES
We accept returns within 14 days of initial delivery, provided that all returned items be in original, unworn condition and free from odours.
We do not offer refunds on returned items.
Returned items may be exchanged for the following:
- an alternative size or product currently available on anitaov.com
- store credit valid for 12 months
To arrange a return, please contact us at info@anitaov.com